Question 1

Do I still need a visa and passport for entry into APEC economies?

Accepted Answer

ABTC holders traveling to fully participating APEC economies do not need to apply for a separate visa if they have preclearance, which is granted at the discretion of each economy. However, each APEC economy retains the right to determine entry requirements, even after ABTC issuance. The ABTC is not a replacement for a passport, and holders must present both their passport and ABTC upon arrival and departure.

For transitional APEC economies, ABTC holders must present necessary travel documents, such as a passport, visa, or travel authorization. Travelers should verify the entry requirements of their destination economy before traveling.

Question 2

What are the benefits of holding an APEC Business Travel Card?

Accepted Answer

The ABTC provides frequent business travelers with fast-track entry and exit through special APEC lanes at participating airports, as well as multiple short-term entries to precleared APEC economies without needing a separate visa application for fully participating members.

Question 3

Which countries can I access with my APEC Card?

Accepted Answer

With an APEC Business Travel Card (ABTC), you can access 19 APEC economies, including Australia, Brunei Darussalam, Chile, China, Hong Kong, Indonesia, Japan, South Korea, Malaysia, Mexico, New Zealand, Papua New Guinea, Peru, the Philippines, Russia, Singapore, Chinese Taipei, Thailand, and Vietnam. While the ABTC allows visa-free or streamlined entry for business visits, entry requirements may vary by economy. Always verify the specific entry rules for each country before traveling.

Question 4

Is it true that one of the requirements for applying for an APEC Card is having made 3 visits to APEC member countries in the last 6 months?

Accepted Answer

Yes, that’s correct. One of the main requirements for applying for an APEC Card is that the applicant must have made at least 3 business visits to APEC member countries within the last 6 months.

Question 5

How can I prove the 3 visits to APEC member countries?

Accepted Answer

Proof of visits can be shown through passport stamps with different arrival dates, or if applicable, a confirmation letter from a business partner in the APEC member country visited. Both options provide valid evidence for your application.

Question 6

If I create new application for others, can I help uploading required documents?

Accepted Answer

Yes, you can check application of others from your account and help them uploading the required documents.

Question 7

Is SPUN a legitimate company?

Accepted Answer

SPUN is a legally registered company backed by global investors. Our aim is to deliver a reliable and transparent services to customers all around the world.

Question 8

Can I change my  password if I forgot my previous password?

Accepted Answer

Yes, you can change password of your account through Settings

Question 9

I can not make payment for my application. Is there anything wrong?

Accepted Answer

Payment link of your application is only valid for 48 hours. After the limited time, you must create new application.

Question 10

I applied for a visa some times ago. Can I reuse some of the documents?

Accepted Answer

Yes! Your documents are securely stored in your account. You may reuse the documents for multiple visa/permit applications.

Question 11

What will happen if my visa/permit got rejected?

Accepted Answer

We will issue partial refund, up to 95% of your total fee paid. Please refer to [our refund policy](https://company.spun.global/refundpolicy) to see which case applies to you best

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