IMPORTANT

Due to the Eid Al-Fitr and Bali's Day of Silence and Hindu New Year holiday, please be aware there may be delays in document processing times due to government office closure from March 18 - 24. You still can submit application as usual. SPUN closes on March 19 - 23, with customer service available from 10:00 AM – 4:00 PM GMT+7.

Passport Mutation

Overview Documents FAQs

Overview

Passport mutation is an important process for foreigners in Indonesia who have obtained a new passport, particularly if their old passport includes a valid residence permit, such as a KITAS or KITAP. This procedure involves updating immigration records to reflect the details of the new passport, which is necessary to remain compliant with Indonesian regulations.

We require you to submit the physical documents of :

Current passport
Previous passport
Letter of Attorney
Application Letter for Passport Mutation

For physical documents submission or document delivery, you can choose to pick up or collect at SPUN Operations office, or choose for delivery add-on during checkout.

Documents

All documents

General

These documents apply to everyone and those marked with * are mandatory.

Passport

Require physical document

Passport should be valid for at least 6 months beyond your planned departure date.

Application Letter for Passport Mutation

Notes:

Please ensure the application letter also include the company’s official letterhead.
Please fill the spaces that is marked with "filled by applicant".

You can download the application letter template for passport mutation here

Instruction:

To download the form, click "File" -> select "Download"

Colored photo 4 cm x 6 cm white background

Passport size, with white background
File format using *.JPEG/ .JPG/ .PNG in color
Min. 400x600px, Max. size 2Mb
Proper composition
No edit allowed
Provide 2 pcs if this section contains "require physical document" mark

We also offer a photo printing service for your upcoming visa appointment. Click here to purchase and get your photos printed in time.

Letter of Attorney for Passport Mutation

You can download the letter of attorney template for passport mutation here

Instruction:

To download the form, click "File" -> select "Download"

Please fill the spaces that is marked with "filled by applicant"

Previous passport

Provide a clear copy of your previous passport showing the bio-data page and any visa or entry stamps, if available.

FAQs

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Subtotal

IDR 1.349.000

We have a money-back policy

We have 99% approval rating. Refer to our refund policy for more information.

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Hear from our happy customers

Google Rating

4.8

(180)

Santo Soesanto

1 day ago

THE SERVICE IS EXTRAORDINARY, WELL-ORGANIZED AND DETAILED, THE STEPS ARE CLEAR, THE GUIDANCE IS VERY EASY AND VERY INFORMATIVE. I APPLIED FOR A VISA WAIVER ON MARCH 13, 2026 AND IN JUST 2 EFFECTIVE WORKING DAYS MY VISA WAS COMPLETED. EXTRAORDINARY AND I AM VERY SATISFIED AND RECOMMEND.

Rafid Ediputra

3 days ago

The best, have used it twice and it's always safe, will definitely keep using it!

Nabila Alifah

6 days ago

Fast response service and communication, the PIC is super helpful, from the beginning until the visa process is complete, they helped clearly. They also have a delivery service where documents can be sent directly to us, but maybe this service is more suitable if sent to a home address or a place where there is a recipient because delivery to a mai

Fylia Pebiyanti

6 days ago

So far it's good, it's just that when we were coordinating there was a problem, the answer sometimes makes us not optimistic about being approved, but the result is approved wkwk, but overall the service is good, thanks

tiarosana rs

7 days ago

Mbak Pia and her team was so helpful. I received my visa just in 1 week.

ikran ahmed

10 days ago

I had a very good experience with this visa agency. My Indonesian visa process took several weeks due to additional immigration confirmation, but the team remained professional, transparent, and supportive throughout the entire process. They kept me updated regularly and answered all my questions patiently. In the end, I successfully received my e

Rahmanullah Rahmani

12 days ago

Visa from Albania and Afghanistan

Ngurah Utama

15 days ago

The process is fast, professional, and the response is also fast. Very helpful..cool..👍

Gientry Rachma

17 days ago

the process was very smooth and customer service helpful, help me alot, thank you spun global

Atmi Reese

20 days ago

Everything was good, Pia was helpful. We communicated well using WA to compile my documents, and to do list. A tiny hickup with the final documents prior to intervielew but it was successful resolved. I got my visa in 2 weeks and delivery to Bali in 2 days. At the beginning I wanted to apply Greece visa and along the way I changed to Spain visa, t

Wahyu Prasetiyo

21 days ago

Fast and reliable process... Thank you Spun Global, I hope you continue to grow and provide other improvements for the advancement of Spun Global.

I.S RAHAYU

21 days ago

My experience with SPUN was not smooth in the beginning, communication via what’s app was lagging however email team were very responsive. I also felt like, although using an agent I still had to do a lot of work such as making my own itinerary which in the end they rejected and then made it for me 😂. I feel the service is good, not the best, stil