IMPORTANT

Visa processing by embassies may be delayed due to the year-end high season. We recommend applying early and adjusting your travel date. Due to the Christmas and New Year holidays, please be aware that there may be delays in visa processing times because of embassy office closures from 24th December 2025 to 2nd January 2026.

Passport Mutation

Overview Documents FAQs

Overview

Passport mutation is an important process for foreigners in Indonesia who have obtained a new passport, particularly if their old passport includes a valid residence permit, such as a KITAS or KITAP. This procedure involves updating immigration records to reflect the details of the new passport, which is necessary to remain compliant with Indonesian regulations.

We require you to submit the physical documents of :

Current passport
Previous passport
Letter of Attorney
Application Letter for Passport Mutation

For physical documents submission or document delivery, you can choose to pick up or collect at SPUN Operations office, or choose for delivery add-on during checkout.

Documents

All documents

General

These documents apply to everyone and those marked with * are mandatory.

Passport

Require physical document

Passport should be valid for at least 6 months beyond your planned departure date.

Application Letter for Passport Mutation

Notes:

Please ensure the application letter also include the company’s official letterhead.
Please fill the spaces that is marked with "filled by applicant".

You can download the application letter template for passport mutation here

Instruction:

To download the form, click "File" -> select "Download"

Colored photo 4 cm x 6 cm white background

Passport size, with white background
File format using *.JPEG/ .JPG/ .PNG in color
Min. 400x600px, Max. size 2Mb
Proper composition
No edit allowed
Provide 2 pcs if this section contains "require physical document" mark

We also offer a photo printing service for your upcoming visa appointment. Click here to purchase and get your photos printed in time.

Letter of Attorney for Passport Mutation

You can download the letter of attorney template for passport mutation here

Instruction:

To download the form, click "File" -> select "Download"

Please fill the spaces that is marked with "filled by applicant"

Previous passport

Provide a clear copy of your previous passport showing the bio-data page and any visa or entry stamps, if available.

FAQs

Select type:

Regular

Processing time from 14 to 21 working days.

Total

1.349.000

We have a money-back policy

We have 99% approval rating. Refer to our refund policy for more information.

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Testimonials

Google Rating

5.0

(118)

Danielle Karen

3 days ago

highly recommended 👍🏻 responsive and fast admin, the management system is also clear and not complicated. The price is also okay, cheaper than a travel agent

Hartono Sugih

7 days ago

I was greatly helped by SPUN's service for visa processing. The consultation was very helpful in navigating the increasingly complex visa application situation. Very helpful, especially when busy. The website is very clear and always updated. Great UI/UX. The staff are very helpful and friendly. Mba Pia patiently and in detail assisted with the d

Delan W

7 days ago

First time applying for a Schengen visa to Italy with the help of SPUN, the results were very satisfying, visa approved and the customer service was very friendly, even though my questions were strange, they were always answered clearly and friendly

Has Nia

7 days ago

Thank you SPUN GLOBAL, my UAE Visa processing was very fast, the response was very good, friendly and very helpful with the directions 🙏🏻 I trust SPUN GLOBAL 1000% for the next Visa processing.

Adrian Noor

9 days ago

Great value and excellent service! The team was very friendly and exceeded my expectations in securing my AU visa. Thank you Spun team

Itha Gali

12 days ago

Thank you for the help, everything is easy with the help of spun. Highly recommended

Wisnu Wage

14 days ago

SPUN provides a valuable experience, the challenge of applying for a visa for the first time made my heart race, thank you Ka Pia for patiently helping, thank you so much SPUN. The best

Putri Padyatikta Devi

19 days ago

I like it so much, it only took 2 days to complete my Japan visa waiver

Mefty Septiani

19 days ago

Consistently excellent and satisfying service in visa processing, especially for handling group visas for our students at Telkom University. Our sincere thanks to the SPUN Team for their outstanding support and cooperation.

Yusuf Sukianto

19 days ago

Thank you tim SPUN khususnya kak PIA, akhirnya berhasil mendapatkan Visa China ASEAN 5 thn. Sebelumnya sempat tanya di tempat lain, tapi mereka cuman menyanggupi visa yang 1 thn. Beruntung ketemu SPUN dan ternyata bisa dibantu dan berhasil. Good job SPUN and really appriciate it.

Randy Marchvitto

20 days ago

I used Spun for applying Schengen visa for my parents. It was easy and the Spun team were very helpful to help us until we received the visa. Thank you Spun

Silvi Ang

21 days ago

Applied for 3 Visas at once and DAR DER DOOORRRRR!!!! the process was very fast. Top markotop. Always success for SPUN, especially for Kak Pia who is very responsive and very helpful from the beginning to the end of the process. Thank you very much SPUN 👍